Privacy policy

Scope

This Privacy Policy describes information collected through this website (the "Site") and our text messaging program. It is not our Notice of Privacy Practices. Information that identifies you and relates to seeking, receiving, or paying for orthodontic care may be protected health information. Our Notice of Privacy Practices describes our privacy practices and your rights regarding protected health information. If information is protected health information, its use and disclosure are governed by our Notice of Privacy Practices and applicable law.

Information we collect

Information you provide. If you provide information to us through the Site or our text messaging program, we may collect your contact information and other information you choose to provide.

Information collected automatically. Our hosting provider processes technical information necessary to deliver and secure the Site and provides cookieless, aggregated website usage and performance analytics.

Outside providers. The map on our contact page is delivered by an outside provider, whose own privacy policy applies and which may collect information about your online activities over time and across different websites.

How we use information

We use information to respond to you, to arrange consultations and appointments, to send text messages you have asked to receive, to operate and secure the Site, and to meet our legal obligations.

Text messaging

If you opt in to receive text messages, we may send messages through service providers acting on our behalf. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Service providers who deliver messages on our behalf are not third parties for this purpose. We do not sell, share, or rent mobile information to third parties or affiliates for marketing purposes.

Text messages may include (a) notifications and appointment reminders, including appointment confirmations, reminders, schedule changes, and other communications relating to your care and account, and (b) marketing and promotional messages, which require separate consent. Consent to receive marketing messages is optional. Consent is not a condition of purchase or of receiving treatment or services.

You may opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies. Message and data rates may apply. Additional terms governing the text messaging program are set out in our Terms & Conditions.

How we disclose information

We may disclose information to service providers that perform services on our behalf and when required or permitted by law. If information is protected health information, its use and disclosure are governed by our Notice of Privacy Practices and applicable law.

Your choices

You may opt out of text messages at any time by replying STOP to any message. Our Notice of Privacy Practices describes your rights regarding protected health information.

Children's privacy

The Site's forms are intended for adults: an adult patient, or a parent or legal guardian acting for a patient who is a minor. We do not knowingly collect personal information directly from children under 13 through the Site.

Changes to this policy

We may update this Privacy Policy. Any changes will be posted on this page with a revised effective date.

Contact

Questions about this Privacy Policy may be directed to Beeline Orthodontics at (704) 912-5234.